Business Analyst

Flower Mound, TX

You will work alongside project managers and configuration engineers. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing/directing user acceptance testing. To succeed in this role, you should be self-motivated to develop solutions, have a natural analytical way of thinking, and be able to translate complex business process requirements into solution specifications that are actionable by our configuration engineers.

  • Have a desire to work with other technology superstars, building and operating an awesome product
  • Have a good sense of humor
  • Believe in a happiness-driven work environment
  • Likes to communicate. A lot
  • Have a “get it done” mentality
  • Not afraid to have fun
  • And of course this stuff

Essential Functions:

  • Evaluating current state business processes, anticipating the full depth and breadth of requirements, uncovering job aids and other “off-the-record” tools and procedures, and specifying customer needs and desires for software solutions.
  • Fleshing out the details of a future state business solution requires a good understanding of how technological solutions are implemented and data integration needs.
  • Brainstorming with clients on the requirements a future state solution needs to have and participate in requirements gathering to ensure the documentation thereof has as much depth and context as possible.
  • Developing the trust and confidence of clients and internal technical stakeholders, and responding promptly to questions, concerns, and requests for revisions from each regarding solution documentation.
  • Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels
  • Documenting the outcomes of requirements analysis in our required project templates, including process flow diagrams, Business Requirements Documents (BRDs), etc.
  • Effectively communicating your insights and plans to cross-functional team members and management
  • Work in cooperation with their project managers, customer experience analysts, and technical teams
  • Performing user acceptance testing and quality assurance checks.
  • Serving as a liaison between internal technical stakeholders and client-side business users.
  • Driving component requirements gathering and documentation tasks to successful completion within prescribed deadlines.

Minimum Requirements:

  • Bachelor’s degree or significant post-secondary education or a related field
  • Minimum 3 to 5 years in a similar position.
  • History of performing requirements analysis on successful software implementation projects.
  • High level of business acumen.
  • Experience in Mortgage and Default Mortgage industries with an understanding of the mortgage lifecycle.
  • Advanced Competency in Microsoft applications including Visio, Word, Excel, and Outlook.
  • Ability to read and write basic SQL queries.

Physical Requirements:

  • The job requires prolonged periods of sitting (up to 7 hours) at a workstation operating a PC and phone.
  • The job requires working in an office environment with other team members.
  • Must be willing and able to travel, as needed.

Here’s what we give to you:

  • Health/Dental/Vision Benefits
  • Paid Holidays
  • Generous Time-Off Policy
  • A happiness-driven work environment; We like to have Fun!
  • Your favorite snacks and drinks
  • The opportunity to work on forward-thinking products and technology
  • Competitive salary

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