DEFAULT LOAN SERVICING SOLUTION

Each segment of the default suite combines powerful workflow and integration capabilities with intuitive user interface tools. The baseline functionality for each segment in default already exists and your company specific needs can be implemented in 30 – 90 days.

Vendor Management Track

·       Vendor Profiles

·       Onboarding Checklist

·       Licensing/Insurance Tracking

·       System Generated Scoring

·       Capacity Balancing

·       Assignment Matrix

·       Fee Management

·       Performance Oversight

Inspection Track

·       Waterfall Order Logic

·       Investor Rules Engine

·       Vendor Integrations

·       First Time Vacancy

·       Securing Oversight

·       Code Violations

·       Hold/Cancel Process

·       Vendor Scorecards

Preservation Track

·       PPR/REO Workflows

·       Bid Tracking

·       Cost Estimator

·       Service Order Tasking

·       Allowables Management

·       Before/After Photos

·       Vendor Scorecards

·       SLA Monitoring

Collections Track

·       Embedded VOIP Module

·       Automated Call Queue

·       Call Recording Tool

·       Borrower Status Tracking

·       Escalation Management

·       User-Based Permissions

·       Autogenerated Mailers

·       Correspondence History

Bankruptcy Track

·       BK Data Intake

·       Chapter-Driven Processes

·       Event Tracking

·       Referral Monitoring

·       Attorney Scorecards

·       Compliance Oversight

·       Attorney Tasking

·       Closing Matters

Foreclosure Track

·       Timeline Governance

·       Chronology Oversight

·       Loan Package Checklist

·       FC Attorney Tasking

·       Document Management

·       Expense Tracking

·       Communication Log

·       Attorney Scorecards

Loss Mitigation Track

·       Borrower Intake

·       Underwriting

·       QC Review

·       Trial Payments

·       Appeal Monitoring

·       Document Tracking

·       Mod Execution

·       Production Oversight

REO Track

·       Agent Tasking

·       Valuation Ordering

·       Property Preservation

·       Eviction Monitoring

·       Listing Process

·       Offer Management

·       Title and Escrow

·       Closing Fulfillment